It is the student's responsibility to become familiar with the policies and procedures which outline course and program fee withdrawals and refunds.
Students considering a program or course withdrawal are strongly advised to consult with their program coordinator in addition to the records officer in the Office of the Registrar.
Important: Not attending classes or notifying only your professor or program coordinator of your intent to withdraw are NOT acceptable methods for formally withdrawing from a class or program.
OSAP recipients should check with a student financial aid officer, as withdrawing may affect their current or future OSAP status. If students withdraw after the refund date, they are responsible for any outstanding fees and for repayment of funds to OSAP, if applicable.
International students should consult with the International Office, as withdrawing may affect their status in Canada. For international student refunds and withdrawals, please refer to: Fees and payment info.
A student may not withdraw from their program by dropping courses. Program withdrawals must be submitted to the Office of the Registrar on or before the tenth official day of the session by submitting a completed Withdrawal Form. There are no refunds after the tenth official day of the start of the term and students are liable for payment of outstanding fees. There are no exceptions to the refund policy for students who register late. Full-time program fees are a package cost and dropping a course(s) does not qualify for a refund if a student remains in full-time status (this includes students approved for transfer credits). Unused student contact hours are not transferable from one term to another.
Please note that a $250 ($1,250 for international students) withdrawal fee is automatically withheld once payment is made. Late fees are non-refundable. Refunds will be processed using the same method that the original payment was made. Refund of fees originally paid by wire transfer, web banking and debit card will be issued by cheque. Refunds for students who received OSAP may be forwarded to OSAP through the National Student Loan Service Centre (NSLSC).
Important: Refunds will not be issued for a credit balance to students who are enrolled in future sessions with outstanding fees. Credit balances will be applied to outstanding fees, regardless of the due date.
Students initiating a voluntary withdrawal by the refund deadline will receive a refund for the total tuition and compulsory incidental fees paid in the current academic year, less the non-refundable deposit.
Full-time students dropping courses by the refund deadline date may affect their status in the program. If the status changes to part-time, fees will be calculated on an hourly basis. If there is a difference between full-time fees paid and fees charged, a refund will be issued. (See below for specific details.)
Students withdrawing from non-termed certificate and preparatory programs receive tuition refunds prorated according to the weekly rate, less the non-refundable $250 fee noted above.
Students who withdraw from their studies past the refund deadline due to extenuating circumstances such as illness, accident or family crisis may wish to request a review of the withholding of fees. Requests must be submitted in writing, along with supporting documentation, to the Office of the Registrar at FeeExceptions@conestogac.on.ca within 30 days of the end of the student's term.
Submissions received after this date will not be considered.